What our customers say

4.9from 189 Google reviews

Watch and clock repairs in Howick, East Auckland. Here is what people say about the work we do on their treasured timepieces.

Read all Google reviews

Watch repair reviews

★★★★★
Ash is super efficient and obliging. Not only did he do a prompt battery replacement on my lovely Longines watch- but he cleaned the strap beautifully at no extra cost. Highly recommend him.
Jan R.Watch battery replacement, Longines
★★★★★
Had previously been told that my Grandad’s old watch was broken beyond repair. Ash took one look at it and within a week had it back to me working like new! Excellent service from a true craftsman. Great range of new straps as well.
Duncan M.Vintage watch repair and straps
★★★★★
I would highly recommend Ash and Alpha Time for great customer service and always going the extra mile for his customers.

Mum needed extra links for her watch and Ash was able to find and fit them for her (although other businesses had told us they were unavailable). He happily put in the effort to source them for us at a very reasonable price which we really appreciated. Thanks Ash.
Jennifer N.Watch links sourced and fitted

Clock repair reviews

★★★★★
My English longcase clock circa 1770 needed full restoration of the clock mechanism. I am delighted with the result. Ash is highly skilled and competent. He is passionate about his craft and stands by his workmanship. Well worth the wait for the quality of workmanship. No hesitation in recommending.
Gary O.Longcase clock restoration
★★★★★
Thank you Ash, for your valuable expertise fixing my Anniversary clock, well worth the wait which I understand when you had to import a part. You are a true professional in your field, I was lucky to come across you and highly recommend you to those looking for someone to service or repair special clocks. I wouldn't think of going anywhere else!
Wendy B.Anniversary clock repair
★★★★★
I would like to say a huge thank you to Ash for the superb work undertaken on my grandparents original Metamec clock. While we were unable to retain the original mechanism, he found a modern replacement from the same manufacture and most importantly managed to adapt the original hands to fit. I researched watch and clock repairers in Auckland extensively and am delighted to have found Alpha Time based on these recommendations. Ash is a master of his craft and understands every timepiece is special and priceless to the owner.
Christopher D.Metamec clock repair

Need a watch or clock repaired?

Call us, drop in to our Howick workshop, or send a quote request.

Call (09) 212 2111 Get a free quote